Terms of service


1. Conclusion of contract

1. The presentation of the products in our online store is not a legally binding offer, but a non-binding online catalog. By placing your order, you make us an offer to conclude a corresponding contract with you. You are bound to your offer for a period of two working days in Ingelheim am Rhein. Within this period we can declare the acceptance of your offer, which usually takes place by successful execution of the payment process according to paragraph 3, execution of the order or confirmation of the order in text form. The automated email sent by us, which confirms the receipt of your order, is not a declaration of acceptance for the purpose of a contract. 

2. If prepayment was agreed, the contract is concluded after receipt of payment by delivery of the ordered goods. We do not make any reservation of goods, which was ordered by means of advance payment. If the goods are no longer in stock or sold out upon receipt of payment, we will inform you immediately and offer you a reversal or modification of your order.

3. Depending on the means of payment you have chosen, a contract may be concluded earlier: 

a) Payment by PayPal selected - contract conclusion at the time of confirmation of your payment by PayPal

4. Contract language is German.

5. Our offer is subject to self-delivery. If the ordered goods are not available for reasons that were not foreseeable for us at the time of conclusion of the contract and we are not supplied by a supplier through no fault of our own, we have the right to withdraw from the contract. In this case, we will inform you immediately that a delivery is not possible and reimburse you immediately any purchase price already paid. With respect to consumers within the meaning of § 13 BGB, this right exists only if we have concluded a specific cover transaction and were not supplied by the supplier without our fault surprisingly.

6. General terms and conditions of the customer are not part of the contract, unless their validity is expressly agreed.

2. Minimum age and residence of the customer

1. If you are a consumer within the meaning of § 13 BGB, you must be 18 years of age when placing your order. With minors no contract is concluded. We are entitled to prove your age in a suitable manner before the conclusion of the contract or before delivery of the goods. 

2. If we learn after the conclusion of the contract that you have not completed the 18th year, we are entitled to withdraw from the contract. 

3. Storage of the contract text and correction of entered data

1. The contract text is not stored by us and can no longer be retrieved by you after completion of the ordering process. 

2. However, you can print out the order data immediately after placing the order and will also receive an order confirmation by email.

3. Data entered in the context of an ordering process can be corrected before submitting the order via the back button of the browser. Furthermore, there is a correction option if this is explicitly shown on the respective page of our store.

4. Delivery

We are entitled to provide partial deliveries if a contract for the delivery of several articles has come about and it is possible and reasonable for you according to the circumstances recognizable at the time of conclusion of the contract to use the articles according to their destination also individually.

5. transfer of risk in case of delivery to entrepreneurs 

1. Provided that you are an entrepreneur according to § 14 BGB, the risk of accidental loss and accidental deterioration of the purchased goods passes with the delivery of the goods to the carrier, the freight forwarder or the person or institution otherwise designated to carry out the shipment.  

2. If the shipment is delayed at your request, the risk referred to in paragraph 1 shall pass to you upon notification of readiness for shipment.

6. Retention of title

Until the final and full payment of the invoice, the delivered goods remain our property.

7. Warranty 

1. you are entitled to the statutory claim, provided that you are a consumer within the meaning of § 13 BGB.

2. provided that you are an entrepreneur within the meaning of § 14 BGB, the limitation period for warranty claims is one year. The choice of supplementary performance is incumbent on us, subject to the statutory limits.

8. Liability

1. Our liability is governed by the statutory provisions, unless otherwise agreed below. 

2. In the case of simple negligent breach of essential contractual obligations, our liability is limited to the amount of foreseeable and typical contractual damages. Essential contractual obligations are those whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance the customer may regularly rely. 

3. The limitation period for claims under paragraph 2 of customers who are entrepreneurs within the meaning of § 14 BGB is one year. 

4. Our liability for the simple negligent breach of immaterial contractual obligations is excluded.

5. Paragraphs 2, 3 and 4 do not apply to claims arising from injury to body, health or life, in the case of fraudulent misconduct, in the case of assumption of a guarantee and for claims under the Product Liability Act. 

9. Termination of subscription contracts

You can terminate the contract for a purchase of a product without a fixed specified term, such as beer subscriptions, with a notice period of 5 days without giving any reason.

10. Platform for out-of-court dispute resolution

The EU Commission has provided a platform for out-of-court dispute resolution at the address http://ec.europa.eu/consumers/odr/.

11. Final Provisions

If individual provisions of these General Terms and Conditions are or become invalid in whole or in part, this shall not affect the remaining provisions, unless the omission of individual clauses would put a contracting party at such an unreasonable disadvantage that it can no longer be expected to adhere to the contract.